Certified: SERVPRO Cleaned – a defensive cleaning program

5/15/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic, and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Quincy today at  217-223-2993 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Improve Your Air Quality

5/3/2018 (Permalink)

Duct Cleaning Can Help!

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that! Inspecting the ductwork in your facility or home should be high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Quincy's service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of Quincy will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork. 

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of Quincy can often restore the HVAC system and ductwork to pre-damage condition. 

If you have a fuel-burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning. 

The SERVPRO of Quincy Duct Cleaning System is proven and cost-efficient. Unlike the majority of duct cleaning services, SERVPRO of Quincy uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. 

• The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. 
• Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container. 
• Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean. 
• As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns. 
• Filters will either be cleaned or replaced to remove odor and dirt. 

For more information on duct cleaning or to schedule an appointment, contact SERVPRO of Quincy today at 217-223-2993.

Hoarding: A Serious Situation

4/10/2018 (Permalink)

According to The Mayo Clinic, "Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs." Many people with hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail or packaging. 

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard. 

SERVPRO of Quincy encounters hoarding situations several different ways. Often, SERVPRO of Quincy is called for a fire or water loss and find the hoarding situation when they arrive on-site. SERVPRO of Quincy Franchise Professional will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried and stored by SERVPRO of Quincy, or relocated to a storage facility so work on the fire or water loss can begin. 

Another way SERVPRO of Quincy encounters hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well. 

Each case is different, and hoarding jobs are often sensitive situations, but SERVPRO of Quincy is here to help make it "Like it never even happened." If you encounter a hoarding situation at one of your properties, or with your insureds, call SERVPRO of Quincy today. 

Emergency Tips For Your Home

5/26/2017 (Permalink)

Vandalism Damage

DO:

• Hose or wash egg damage from building exterior as soon as possible. 
• Vacuum glass particles from carpets and upholstery.
• Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

DON'T:

• Attempt to remove ink, paint or cosmetic stains.
• Operate damaged lamps or appliances.
• Discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

Harmful Waste - Sewage, Bloodborne Pathogens, etc.)

DO:

• Stay out of affected areas.
• Call emergency service personnel if the situation is life-threatening.
• Treat all bodily fluids as if they are contaminated. 

DON'T:

• Attempt cleanup of any kind.
• Touch or handle items that might be contaminated with bodily fluids. 

These emergency tips will assist you in taking the proper action until your SERVPRO of Quincy Franchise Professionals arrive. 

Follow these Do's and Don't to reduce damage and increase the chances of a successful restoration. 

Spruce Up Your Space

5/23/2017 (Permalink)

Birds are chirping and the temperatures have warmed up - spring is finally here! Spring cleaning is a tradition allowing us to freshen our environment and get a head start on the hectic seasons of spring and summer. While many people deep clean their homes, this is also a great time to clean and organize your business. 

SERVPRO of Quincy can help you get your facility in tip top shape. In addition to air duct and HVAC cleaning, SERVPRO of Quincy professionals are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal and stain resistance applications. Other services include: upholstery and drapery cleaning, hard floor cleaning and care, and odor deodorization. 

Spring Cleaning Your Workspace

• Divide your workspace into zones: Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space. 
• Keep only what you need at arm's length:Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you've established for them. 
• Sort your catch-all drawer: Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn't being used. 
• Eliminate digital clutter:Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files - with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders. 

A clean environment is a healthy environment! Improve your living and work spaces this spring. If you need a little help, don't worry, SERVPRO of Quincy professionals have the tools to make your home or business sparkle in no time!

Are Your Ducts in Order?

5/23/2017 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building at home. 

A routine part of SERVPRO of Quincy's service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of Quincy will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork. 

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of Quincy professionals can often restore the HVAC system and ductwork to pre-damage condition. 

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning. 

The SERVPRO Duct Cleaning System is proved and cost efficient. Unlike the majority of duct cleaning services, SERVPRO of Quincy professionals use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. 

• The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. 
• Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
• Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
• As an optional process, a sealant of coating product may be sprayed to address odor or microbial concerns. 
• Filters will either be cleaned or replaced to remove odor and dirt. 

For more information on duct cleaning, or to schedule an appointment, contact SERVPRO of Quincy today at 217-223-2993.

Do You Have Dirty Ducts?

3/24/2017 (Permalink)

Do You Have Dirty Ducts?

Improve your indoor air quality with duct cleaning

Did you know your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

WHAT'S IN MY DUCTS?

Over time, different contaminants or foreign objects can enter and collect in your air ducts that may diminish the indoor air quality of your home or office or cause other damages to your HVAC system.

• RODENTS
• INSECTS OR PESTS
• DUST
• DIRT
• DEBRIS
• BACTERIA
• MOLD
• POLLEN

Sources: U.S. Environmental Protection Agency

A routine part of SERVPRO of Quincy service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of Quincy will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns, This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of Quincy can often restore the HVAC system and ductwork to pre-damaged condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO duct cleaning system is proven and cost-efficient. Unlike the majority of duct cleaning services, SERVPRO of Quincy uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

• The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins
• Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
• Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
• As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
• Filters will either be cleaned or replaced to remove the odor an dirt.

For more information on duct cleaning, or to schedule an appointment, contact SERVPRO of Quincy at 217-223-2993 today.

The Importance of Cleaning Dryer Vents

3/22/2017 (Permalink)

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death.

To reduce the risk of these fires happening in your or your insured's home or business, SERVPRO can help clean dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load, and making sure the outdoor vent flap will open and is not restricted by snow, a bird's nest, or other potential obstacles.

For more information on cleaning dryer vents contact your local professionals at SERVPRO of Quincy at 217-223-2993.

Residential Carpet Cleaning

2/16/2017 (Permalink)

Service

The technicians at SERVPRO of Quincy will listen to your needs and use their experience to recommend the right care and cleaning solution for you and your budget. 

Training

The technicians at SERVPRO of Quincy are training in the latest IICRC (Institute of Inspection, Cleaning and Restoration Certification) carpet cleaning techniques to help restore carpets by removing entrapped soils. 

Equipment

The technicians at SERVPRO of Quincy use state-of-the-art professional equipment to remove soils from deep within your carpet's pile and backings. 

SERVPRO Carpet Care Options

The Bonnet Cleaning method is a cleaning/maintenance method for light cleaning. The carpet is lightly sprayed with a cleaning solution and then rotary extracted with a "bonnet" pad that is used to pull dirt from the carpet. This is the least aggressive maintenance cleaning method especially for short piled carpets. This method cleans the carpet with a quick drying time. 

The Hot Water Extraction method is a deep restorative cleaning for light to moderate soil levels. The truck mount or portable extraction unit applies the cleaning solution with hot water while vacuuming the carpet. This is a deeper cleaning method for all carpet types that helps promote longer carpet life. 

The Deluxe Precondition and Rinse is meant for moderate to heavy soiling. The soil emulsifier is sprayed on the carpet, setting in for 10 to 15 minutes. Then extraction unit then removes the soil and the cleaning agent via a vacuuming carpet wand. This method helps restore carpet piles and removes deeply soiled areas. This is a restorative method of cleaning and is excellent for water damaged carpets. 

The Showcase Premier Cleaning is used for moderate to heavy soil levels and is the most thorough cleaning method. This is a two-step process in which the carpet is shampooed first and then rinsed and extracted for a deep cleaning. This is the most thorough cleaning method in the industry. This is the cleaning used when the other methods may not work. This is also a restorative method of cleaning. This method is excellent for helping restore carpet after a fire damage. 

Soil Protection - Keep It Clean Longer

Heavy traffic lanes, time, normal wear and cleaning can remove stain and soil protection from carpet. Help increase the life of your carpet, reduce the frequency of future cleanings and save money by treating your freshly cleaned carpet with a stain and soil protectant. 

Home Spotting Kit

The handy home-use kit contains SERVPRO Professional Cleaning products for carpet spots and stains, plus a helpful Spotting Rule Chart to help guide stain removal. Extend carpet life by cleaning spots as soon as they are noticed. 

We Know Stains

Since 2008, SERVPRO of Quincy has been handling stains and soils of all types, from residential homes to commercial facilities. Using IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards for carpet care as a guide, SERVPRO of Quincy will walk you through your home and guide you in the best decisions to care for your carpet. 

A SERVPRO of Quincy Professional will take time to:

• Show you what cleaning option would be best for your carpet's level of soiling. 
• Give you an estimate of time and cost of the carpet cleaning. 
• Explain the benefits of soil protection.
• Explain the advantages of a clean carpet for good indoor air quality.
• Explain how you can help prolong your carpet's appearance with frequent vacuuming. 

For answers about carpet cleaning and care, contact SERVPRO of Quincy at 217-223-2993.

What is lurking in your ducts?

10/21/2016 (Permalink)

Sweeping Away Years of Dust and Dirt - Helping Reduce Potential for Damage and Health Risks

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home.

A routine part of our service at SERVPRO of Quincy is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money.

The SERVPRO Proven Duct Cleaning System is Cost Efficient

Unlike the majority of duct cleaning services, SERVPRO of Quincy uses a Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.

The SERVPRO Duct Cleaning Process

• The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
• Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
• As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

Duct Cleaning May Not Always Be Necessary

SERVPRO of Quincy will inspect your HVAC system and ductwork with our Roto-Vision Video Inspection System and make recommendations about the best way to address any indoor air quality concerns. This inspection can save you money and provide peace of mind on the health of your HVAC system and ductwork.